If you require urgent delivery within 6 hours, you can reach us instantly via WhatsApp, email, or phone — our Australian business head, Ajit, will assist you right away. For all other projects, our standard delivery timeframe is 24–72 hours. We offer three service levels based on urgency: Super Express, Express, and Regular orders.

Our business philosophy is simple — we aim to be better than our competitors in every way. Fastest turnaround times in the industry (24–72 hrs) High-quality, fully compliant diagrams under AS 3745:2010 Wide range of options to suit all needs Lowest trade pricing in the market (up to 80% lower than local providers) Don’t just take our word for it — our long-term clients include agencies across global, many of whom switched to us after being frustrated with high costs and long delays elsewhere. Even companies that previously created diagrams in-house now choose us because we deliver cheaper, faster, and fully compliant solutions. No one matches the quality and presentation of our evacuation diagram templates. Our trained fire safety designers carefully review every detail to ensure precision and compliance. With 20+ years of experience, you can focus on your clients while we take care of the design work — delivering exactly what we promise.

Yes. All our evacuation diagrams are fully compliant with AS 3745:2010 and relevant Australian fire safety standards. With over 20 years of experience, we created our first evacuation diagram back in 2005 and have since delivered more than 20,000 diagrams worldwide, including 5,000 across Australia. Your project is in safe hands — you can feel confident and proud working with us.

Yes. We supply evacuation diagrams to agencies and businesses all over Australia — NSW, QLD, VIC, WA, SA, NT, TAS, and ACT.

Our trade partner pricing is simple, transparent, and highly cost-effective. We are a reliable partner with no hidden fees, and our prices are 80–90% lower than standard rates in Australia. For trade orders, bulk pricing, or special discounts for new customers, please email us or submit your request via our inquiry form. https://www.evacuationdiagram.com.au/contact

Yes. Under AS 3745:2010, diagrams must be reviewed every 5 years, or earlier if there are changes to the property structure or fire equipment. In such cases, we treat it as a new drawing and charge accordingly, ensuring the updated diagram stays fully compliant.

First 3 corrections are free included in our service. If your client requests changes (e.g., text edits, logo updates, repositioning), we update the diagram promptly at no extra cost.

We accept PayPal and bank transfer. Invoices are provided for every project.

We do not supply frames or materials. However, we provide all diagrams in print-ready PDF format, prepared with the correct sizing, resolution, and margins. This ensures they can be printed and inserted directly into aluminium snap frames, acrylic sandwich frames, PVC foam sheets, or any other display material you prefer.

Our standard delivery is 24–72 hours depending on project size. Urgent projects can be prioritized upon request.

You can send us PDFs, CAD files, scanned drawings, or even hand sketches with all mandatory fire equipment markings, assembly/muster point details, and the property address via email or Dropbox. Our design team is flexible and can work with all formats. please check this link for how to order us. https://www.evacuationdiagram.com.au/how-to-order-evacuation-diagramin-australia

No. As an international service provider, our invoices are GST-free. You only pay the agreed flat-rate amount.

We provide special introductory offers for companies that currently prepare diagrams in-house or regularly purchase from other providers. Our goal is to build long-term partnerships, so we offer highly affordable evacuation diagram pricing that helps you save costs while receiving fully compliant, professional-quality work.

Yes. We regularly handle multi-site projects for national clients. Our team can manage hundreds of diagrams efficiently with consistent design and branding.

Yes. We offer special trade and bulk pricing for fire safety agencies and regular resellers. Daily bulk orders and long-term partnerships can receive discounts of up to 60–80% compared to standard rates, helping you stay competitive while maximising your profit margins.

Yes. We provide a complete white-label service, backed by a Non-Disclosure Agreement (NDA) for your protection. All evacuation diagrams are delivered with your company name and logo, allowing you to resell them at your own pricing. We never work directly with your customers — our business model is strictly B2B, keeping all client relationships fully with you.

We deliver in high-resolution PDF and JPEG formats by default. All files are print-ready.