Question 1

Why choose Evacuation Diagram Australia for evacuation diagrams?

Accepted Answer

We specialise exclusively in AS 3745:2010–compliant evacuation diagrams for the Australian market. Our trade partners choose us for fast turnaround (24–72 hours), consistent quality, transparent pricing, and reliable long-term support. With over 20 years of professional experience, we operate as a trusted drafting partner to fire protection companies and safety consultants across Australia.

Question 2

Who typically uses your services in Australia?

Accepted Answer

Our services are designed for fire protection companies, emergency planning consultants, fire safety professionals, and evacuation diagram providers who require compliant, professional diagrams delivered efficiently under their own branding.

Question 3

Are you a trade-only supplier?

Accepted Answer

Yes. We primarily operate as a trade drafting partner. We do not approach or compete with your end clients. Your client relationships remain fully protected.

Question 4

Can diagrams be supplied under our company branding?

Accepted Answer

Yes. All diagrams are supplied under your branding only, including your company name and logo. We also provide NDA-backed white-label services, ensuring complete confidentiality.

Question 5

Do you offer bulk or trade pricing for agencies?

Accepted Answer

Yes. We offer flat-rate trade pricing, volume-based discounts, and priority turnaround for agencies and partners with regular or high-volume work.

Question 6

How is pricing calculated?

Accepted Answer

Pricing is based on:
 • Number of floors / diagrams
 • Scope of work
 • AS 3745:2010 compliance requirements
 • Turnaround time
 • Any special branding or revision needs
Once confirmed, pricing is fixed per diagram with no hidden costs.

Question 7

How cost-effective are your services?

Accepted Answer

Our pricing is highly cost-effective for trade partners, helping Australian agencies reduce drafting overheads while maintaining full compliance and professional presentation.

Question 8

What payment methods do you accept?

Accepted Answer

We accept bank transfer and PayPal. Tax invoices are issued for every project.

Question 9

Is Australian GST applicable?

Accepted Answer

No. Our invoices are GST-free. You only pay the agreed flat-rate amount.

Question 10

How do we submit floor plans or sketches?

Accepted Answer

You can submit PDFs, CAD files, scanned drawings, or clear hand sketches, showing fire equipment, exits, muster points, and the property address.
 For full details, please refer to our How to Order page.

Question 11

What is the standard turnaround time?

Accepted Answer

Standard delivery is 24–72 hours, depending on project size. Priority service options are available for urgent requirements.

Question 12

What file formats do you provide?

Accepted Answer

Final diagrams are supplied in high-resolution, print-ready PDF and JPEG formats.

Question 13

Do you supply printed frames or materials?

Accepted Answer

No. We supply print-ready files only, correctly sized and formatted for use with aluminium snap frames, acrylic frames, PVC foam boards, or other display systems sourced locally.

Question 14

How are revisions handled?

Accepted Answer

Up to three revisions are included at no extra cost. We respond promptly to text updates, logo changes, or minor layout adjustments.

Question 15

Do your diagrams comply with AS 3745:2010?

Accepted Answer

Yes. All diagrams are prepared in line with AS 3745:2010 and Australian fire safety requirements, based on the information provided by our clients.

Question 16

Who is responsible for final compliance approval?

Accepted Answer

Final compliance approval rests with the engaging fire safety consultant, certifier, or authority, as per standard Australian practice. We provide technically accurate, compliant evacuation diagrams. already our sir is Fire and Life Safety Auditor so we done all evacuation diagram as per as3745-2010.

Question 17

How do we contact you for urgent projects?

Accepted Answer

Urgent requests can be handled through phone or email, with priority service options available. A dedicated Australian manager contact number is available to support time-critical projects.

Question 18

Do you service all Australian states and territories?

Accepted Answer

Yes. We support trade partners across NSW, VIC, QLD, WA, SA, TAS, NT, and ACT.

Question 19

Who checks evacuation diagrams?

Accepted Answer

Evacuation diagrams may be checked by:
 • Fire Safety Inspectors
 • Local Council Officers
 • Fire & Rescue Authorities (e.g. Fire and Rescue NSW, CFA, QFES)
 • Workplace Health & Safety (WHS) Inspectors
 • Accredited Fire Safety Practitioners / Fire Protection Agencies
 • During Fire Safety Audits, Occupation Certificates, or Annual Fire Safety Statements (AFSS)
👉 Diagrams are commonly checked during routine inspections, audits, or after an incident.

Question 20

Is it legally mandatory to have evacuation diagrams?

Accepted Answer

YES – in most cases.
Under Australian law:
 • AS 3745:2010 is referenced by WHS and Fire Safety legislation across all states and territories.
 • If a building is workplace, public, commercial, or accommodation, evacuation diagrams are legally mandatory.
Not mandatory only in limited cases:
 • Class 1a private homes (unless required by insurer or council)
If people work, stay, visit, study, shop, or receive care in the building – diagrams are almost always mandatory.

Question 21

What is the penalty if evacuation diagrams are missing or non-compliant?

Accepted Answer

Penalties vary by state, but typically include:
 • Improvement notices
 • On-the-spot fines
 • Orders to rectify immediately
 • Increased liability if an incident occurs
 • Insurance claim risks or rejection
 In serious cases, penalties can run into thousands of dollars, especially if lack of diagrams contributes to injury or loss of life.

Question 22

How Often Must Evacuation Diagrams Be Updated? (Australia)

Accepted Answer

Evacuation diagrams must be updated whenever there is any change to the building or fire safety layout, including:
 • Building layout or floor plan changes
 • Fire equipment relocation or addition
 • Exit route changes
 • Tenancy or occupancy changes
 • Renovations, fit-outs, or extensions

🔹 Mandatory Periodic Review (Very Important)
Under Australian Standards, evacuation diagrams must be formally checked and reviewed at least once every 5 years.
 • Every evacuation diagram must clearly display the issue or review date (month & year) printed on the diagram.
 • If any change occurs BEFORE the 5-year review period, the evacuation diagram must be updated immediately.
 • The new month and year of update must be clearly shown on the diagram.

👉 Example:
 Updated: March 2025
 Valid until review: March 2030

🔹 Annual Best Practice (Strongly Recommended)
Even if no changes are made:
 • Evacuation diagrams should be reviewed every year as part of routine fire safety maintenance.
 • If any change is identified during the annual review, the diagram must be:
    • Updated immediately, and
    • Reissued with the latest month & year clearly marked (e.g. Reviewed: March 2025).

⚠️ Important Compliance Warning
 • Displaying an evacuation diagram with an old date or outdated building layout can be treated as non-compliance during inspections, even if the diagram is physically installed.
 • This is a mandatory Australian Standard requirement under AS 3745:2010.
 • Failure to comply can result in penalties of up to $30,000, depending on the state, territory, and seriousness of the breach.

✅ Need Your Evacuation Diagram Updated Quickly?
At Evacuation Diagram Australia, we make compliance simple and stress-free:
 • Just email or upload your basic floor plan
 • We prepare a fully AS 3745:2010-compliant evacuation diagram
 • Fast turnaround: 24 to 72 hours
 • Trusted by fire safety professionals across Australia.
👉 You’re placing your safety in the right hands.
 Send us your plan today — don’t wait for an inspection to find a problem.

Question 23

Who Is Responsible – Owner or Tenant? (AS 3745:2010 Explained)

Accepted Answer

Under AS 3745:2010, evacuation safety is a shared responsibility.
👉 Owner, tenant, and business operator all have a duty of care.
Emergency never comes with warning — evacuation information must always be correct.

🔹 Building Owner / Owners Corporation
Responsible for:
 • Common areas (lobbies, corridors, fire stairs, car parks)
 • Base building evacuation diagrams
 • Overall building evacuation strategy

🔹 Tenant / Business Operator
Responsible for:
 • Internal tenancy evacuation diagrams
 • Offices, shops, clinics, warehouses, staff areas
 • Safety of employees, visitors, and customers
⚠️ Saying “the owner didn’t do it” or “the tenant didn’t update it” does not remove responsibility during inspections.

🔹 Why Keeping Diagrams Updated Protects You
Updating evacuation diagrams:
 • Protects lives during emergencies
 • Reduces legal and financial risk
 • Supports smooth inspections and audits
 • Protects insurance coverage

This is a mandatory Australian Standard requirement under AS 3745:2010.
Failure to comply may result in penalties of up to $30,000, depending on the state, territory, and seriousness of the breach.

Question 24

How Evacuation Diagram Australia Makes Compliance Easy

Accepted Answer

Fire safety compliance can feel confusing, stressful, and expensive — especially when penalties can reach up to AUD 30,000. We understand that most building owners and tenants don’t want paperwork problems — they want peace of mind and safety for people inside the building.
That’s exactly where Evacuation Diagram Australia helps.

We remove confusion and handle everything for you
 • 📧 Email or upload your basic floor plan (even a simple sketch or old plan is enough)
 • 📐 We prepare a fully AS 3745:2010‑compliant evacuation diagram tailored to your building class and use
 • ⏱ Fast turnaround: 24 to 72 hours — no site visit delays
 • 🇦🇺 Trusted Australia‑wide by building owners, tenants, facility managers, and fire safety professionals

Why clients choose us
 • You avoid costly mistakes and inspection stress
 • You protect occupants, staff, guests, and visitors
 • You reduce legal and insurance risk
 • You stay compliant without learning complex standards

👉 You’re placing your safety in the right hands.
A small investment today can protect you from major penalties, liability, and risk tomorrow.
Send us your plan today — don’t wait for an inspection to find a problem.

Experts in AS 3745:2010-Compliant Evacuation Diagrams

20+ Years of Professional Experience | Fixed Pricing from AU$10 | Delivered in 24–72 Hours

Trusted trade supplier to fire protection companies and safety consultants across Australia